This is not a sample page — this is the official policy page of Vedic Food India.
Refund & Returns Policy
Our refund and returns policy lasts for 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused, unopened, and in the same condition as when you received it. It must also be in the original packaging. Items that are tampered with, used, or have broken seals will not be accepted for return.
Due to hygiene and safety reasons, some items are non-returnable. These include:
Opened or used food packets (if the seal is broken)
Health and personal care products
Intimate or perishable goods
Any hygiene-sensitive item
For food items like cookies, spices, powders, and health mixes, returns will only be accepted if the seal is intact and the product is in original condition. In case of damage, contamination, or wrong product delivery, please notify us immediately at info@vedicfoodindia.com.
Partial Refunds
Items showing visible signs of use.
Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
Any item returned after 30 days of delivery.
Refund Process
Once your return is received and inspected, we will send you an email notifying you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7–14 business days, depending on your bank or payment provider’s processing time.
Late or Missing Refunds
If you haven’t received your refund yet, first check your bank account again. Then contact your credit card company or bank, as processing times can vary. If you still haven’t received it, please contact us at info@vedicfoodindia.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, send us an email at info@vedicfoodindia.com and send your item to:
Vedic Food India Address: Lucknow, Uttar Pradesh, India – 226020
Shipping & Returns
To return your product, please use a trackable shipping service. You will be responsible for paying your own shipping costs unless the return is due to our error. If you receive a refund, the cost of return shipping may be deducted from your refund amount.
Cancellation Policy
Orders can be cancelled within 24 hours of placing them or before they are dispatched. Once your order has been shipped, it cannot be cancelled. If your order qualifies for cancellation, the refund will be processed to your original payment method within 7–10 business days.
To cancel your order, please email us at info@vedicfoodindia.com with your order details and reason for cancellation. Cancellation requests received after dispatch will be treated as a return under our refund policy.
Payment & Security
We accept payments through Razorpay (INR) and other major online payment options. Your payment information is completely secure — we never store your card details. All transactions are processed through secure, PCI-DSS-compliant payment gateways as per Razorpay standards.
If your payment fails or you face any issues during checkout, please contact us immediately at info@vedicfoodindia.com. Orders are only processed after successful payment confirmation.
Privacy & Data
We value your privacy. All personal information is kept confidential and is only used to process orders, shipping, and support services. Sensitive payment information is handled directly by Razorpay and is not stored on our servers.
Contact Us
For any questions related to refunds, cancellations, or payments, please contact us at:
